Can I Make A Claim For A Beauty Treatment?

Having a beauty treatment is something that most people look forward to having. It can be a time for relaxation and pampering. But what happens if the beauty treatment goes wrong? Can I make a claim for the injuries suffered?

Generally yes there is potential to claim for personal injury within 3 years of the injury.

What can go wrong?

1. Hair treatments using bleaches and other chemicals can cause an allergic reaction
2. Reactions to lip fillers and dermal fillers
3. Reactions to waxing
4. Permanent and semi permanent make up going wrong

These are just a few examples of what can go wrong.

Duties of beauty therapists and hair salons

• Your hairdresser and beauty therapist has a duty to keep you safe
• You can make a claim against a private salon
• All establishments should have public liability insurance in place
• You should be offered an allergy patch test before the first time you have a new treatment
• The person carrying out the treatment should have the necessary qualifications and undertake regular training
• The equipment used should be hygienic and clean and sterile.

Injuries that may occur

You may suffer damage to hair including hair loss.

Dermatitis and skins reactions

Facial scarring

Bodily scarring

Burns

Can I make a claim

Yes, you have 3 years from the date of the accident in order to make a claim for personal injury.

The beauty industry follows the Health and Safety at Work Act 1974. This ensures that all workplaces must protect their staff and clients from risk. If chemicals are being used in beauty treatments which is often the case with hair colouring, compliance must be had with the Control of Substances hazardous to Health Regulations 2002.

All beauty establishments that use cosmetic products must comply with the Cosmetic Products (Safety) Regulations 2004 and they must use products that have been fully tested.

The difficulty with some types of beauty treatment including waxing is that the beauty industry is not currently regulated in the UK so staff who carry out waxing do not need qualifications to do so.

At Hodge Jones and Allen we represent clients who have suffered injuries as a result of beauty treatments that have not gone to plan.

Evidence to retain

It is worthwhile keeping evidence of the following to support a potential claim:-

1. Photographs of injuries
2. A written account of the treatment undertaken and what happened.
3. GP and hospital records
4. Request an accident report form to be completed
5. Ask for a copy of the relevant public liability insurance cover

If you have suffered an injury as a result of a beauty treatment not only may you have suffered physical injuries including burns and scarring, but it is possible that it has caused a psychological impact too. These symptoms will also be considered when valuing a potential claim.

Our experienced personal injury solicitors can assess your case, provide expert legal advice, and guide you through the claims process. We understand the physical and emotional impact of injuries caused by beauty procedures and are committed to helping you seek the compensation you deserve. Contact our team today on 0330 822 3451 to discuss your claim or request a callback.